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Return Policy

 

Standard Return Policy
Returns must be made within 30 days of date on invoice.  Upon receipt by The Good Soldier of the product in an unused and undamaged condition the proper credit will be issued.  Shipping & Handling charges will not be refunded and a 20% restocking fee will be deducted from the credit.  The restocking fee also applies to “Refused” shipments.  All returns must be sent back to The Good Soldier shipping prepaid.  The Good Soldier has the right to refuse to issue a credit for product returns that are not received in an unused or undamaged condition.


Return of Damaged Goods
Damaged product (as a result of a manufacturing defect only) as deemed by The Good Soldier must be returned within 6 months of date on invoice. To be deemed as a manufacturer’s defect, product must be returned to The Good Soldier for review.  A Return Service Label may be issued.  If product is deemed to be a manufacturer’s defect, The Good Soldier will replace the product if available.  If the same product is no longer available for replacement the customer will be credited for the purchase price. The Good Soldier has the right to decline issuing a credit for product that is not deemed as a manufacturing defect.

© 2013-2018 The Good Soldier LLC. All Rights Reserved.
Questions? Call us at 419-865-5077

The Good Soldier, LLC
dba W. Britain

10420 Geiser Road
Holland, Ohio 43528
Phone: (419) 865-5077

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Overview

William Britain, W. Britain or simply Britain's, no matter what we are called our name is synonymous with toy soldiers. Since 1893 W. Britain has been producing toy soldiers and military miniatures with attention to detail, quality and authenticity. Each model figure is cast out of metal and hand painted to the highest possible standards. Our ranges include traditional toy style figures in 1/32 scale (54mm / 2.125" tall) and a large selection of realistic matte finished figures in 1/30 scale (58mm / 2.3125" tall). Most major time periods are covered from the eighteenth century up to the conflicts of the twentieth century. Whatever your interest, W. Britain has figures and accessories for your collection!

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© 2013-2018 The Good Soldier LLC. All Rights Reserved.